Here are the steps to withdraw TERCs.
1. On the home screen click Transfer inbox/Outbox.
2. Select the transfer you want to withdraw. If you withdraw a transaction, it will withdraw all the TERCs associated with the transfer.
3. Click withdraw.
4. Account Holder will be prompted with confirmation of the withdraw. Hit OK if you agree.
5. The TERCs will be returned back to Holdings and will be available for transfer or retirement.