To retire TERCs, account holder must set up a beneficial owner in the name of the account. No other beneficial owner names can be used.
- Click on Beneficial Owner
- Click on Start Registration
- Enter in a name of account. No other names can be accepted except the account holder's name.
- Hit submit
Note: It takes 15 minutes for beneficial owner to sync to the database. It is highly recommended to set up the beneficial owners first.
After the beneficial owner has been entered in, proceed to the steps below on how to retire TERCs.
- Go to Initiate Transfer
- Choose Retirement from the Transfer Type
- Choose the Beneficial Owner.
- Choose the Retirement Reason. Please select the retirement reason that best suits the retirement.
- Choose the subaccount where you want the retirement placed.
- Hit View Certificates.
- On the Select Your Certificates pane, account holders can select all the TERCs and the quantity of the TERCs for each row (up to 50 rows, default is 50) or clear all (clear all the rows you choose for your selection) TERCs for each row. Account holders can choose to increase the page size up to 500 rows. Account holders have the option to enter in the quantity of TERC they want to transfer by entering in a value in the Transfer Quantity field.
- Once a selection has been made, account holders will be able to see how many TERC are ready for retirement (left arrow in the screenshot). Then to submit the retirement hit Submit. (right arrow in the screenshot.)
- Retirement details and PDF will be sent to the administrator's email. PDF will be attached to the email.